2 · Clear
The provider publishes enough direct information for a buyer to understand the criterion.
One rubric for every provider
We record only what a provider publishes on its own public website. Unknown information stays 'not published'. We do not fill gaps with sales conversations, other comparison sites or assumptions.
Ten criteria
Scoring
The provider publishes enough direct information for a buyer to understand the criterion.
Some relevant information is published, but a material condition or detail is missing.
The information was not found on the official public pages checked. This does not prove the feature or term is absent.
The total measures whether choice-critical information is published clearly. It does not measure call quality, reliability or overall product quality. Those outcomes are untested for every provider, including Deskie.
A small single-plan product almost mechanically tops a "did you publish it" score. That is why the comparison keeps material limitations, including Deskie's smaller published allowance, beside the score.
Cost scenario
We calculate one month at 60 answered calls averaging three minutes, equal to 180 connected minutes. The default comparison uses each provider's standard clearly applicable public plan and includes any mandatory setup fee in month one. Promotional prices are shown separately.
All provider pages in the first edition were checked on 21 July 2026. We plan to refresh the study quarterly and sooner when a provider notifies us of a correction.
Subjective evidence
Accent, warmth, latency and naturalness vary by voice, configuration and listener. We record whether a buyer can hear a public demo or sample. We do not convert our listening preference into an objective product score.
Email hello@deskie.com.au with the official source URL and the specific statement that needs correction. We will recheck the source, update the page and note material corrections.